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  • I came in for a birthday purchase. :D We were visiting from the bay area. Our first time in Vegas. My fiancee has made it a point to visit this store. He was IN LOVE with the SLALOM SN shoes he saw online. He was like a kid in a candy store. We entered through the third floor of the store, and he practically flew down three flights of stairs to find the shoes. Thankfully, he was helped with Brian S. who patiently answered all of his questions. I on the other hand, stayed on the third floor and wondered around. I was greeted three times while floating from one showcase to the next. However, I didn't feel that my presence had any importance to the staff on the third floor. It was mediocre "hello", similar to those I get from Macy's associates scrambling to close the store. Originally, I wasn't impressed by any of the pieces. It didn't help that no one asked if they could assist me either. I dragged myself the first floor after seeing how excited my fiancee was. The stairs made me quite dizzy. It was wood and glass and the lights which reflected off of them were almost blinding. On the first floor, I saw the shoes he loved. On the display, they were ok. Not something I would've picked out on the first glance. I walked around the first floor while waiting for Brian to get the right size shoes for my fiancee. I wasn't asked if I needed help on the first floor either. Just greeted hi and hello. I sat on the stools in the men's shoe department when Brian asked if I saw any particular piece I wanted to get. I said no and that I wasn't excited. He disappeared and came back with another associate. He introduced me to Edward. My favorite of all the associates I came in contact to while staying in Vegas. Edward took his time grabbing "this" and "that" bag for me. Among those were the Berkeley, Bergamo Damier MM & GM, Artsy and a couple other ones. He explained my options and the possibilities for each bag. I didn't end up buying anything on the spot. We left after my fiancee paid for his shoes and we visited the grand canal shoppes and the bellagio stores too. In the end of the night I decided on the Bergamo Damier GM. We came back 10pm that night and sadly Edward had already finished his shift. I was helped by Sarah and she was very helpful too. The bag I got wasn't in tip top shape though. :( The gold piece that closed the bag was scratched. This was after I asked her to grab me a new one in the back. I've purchased so many LV's and not once did it have any scratches prior to leaving the store. It didn't have the blue anti scratch film on it either. :( Now, I'm going to find another Bergamo somewhere in the Bay area and see if I could switch it out for an unscratched one. UGHHH
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