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  • Moved into San Antigua apartment about six months ago. Right when we moved in there was issues with apartment they didnt properly clean the apt there was hair clogging the bathtub drain and dog hair all over the carpet still. I asked maintenance people to come over THREE times because are dishwasher doesn't work and all they do is put CLR in it. I was just in the office the other day and someone was complaining about the same issue about the dishwasher. You have to put in a maintenance call in and that took up to three weeks. Then I realize almost all the grills don't work and the tv was broken in the gym for months. Also, they were redoing the pool for about 4 months during spring time when people actually want to use the pool. They couldnt do it during winter time. They are too busy just making the outside look nice so people will rent from them. BUT after all that on a November morning made me never.. NEVER rent from these people again. On a Monday morning I walked out my apartment to go to work a new job I just got and it's really important for me to get there on time. Well to my surprise my car was missing. I thought someone stole it and called the police immediately. I found out San Antigua had a tow company come in and just tow cars if they are park wrong at all. My car was barely on the white line like really big deal it didn't hurt anyone people could still park. So on my Monday morning I had to find this towing place which was 40 mins in the opposite direction I go to work during rush hour to get my car and pay 100 bucks. I went back to the apt complex went straight to the manager and ask How can you do this to your tenants? Oh wait I couldn't even talk to the manager she was hiding behind the door to her office and made the front girl say she was in a meeting she wasn't. She just didn't want to deal with angry tenants when I scream she finally came out and kick me out. They said there been plenty of people coming in here and upset. Well I wonder why. They said they have no control over it, which is bullshit because the towing company needs a code to even get in the complex because it's gated and they tow at night time when people are sleeping. Obviously they get money for it and the tow company is in bad area of Mesa. There answer to everything well park better. They also kick me out of the clubhouse because I was upset. WHO WOULDN'T BE UPSET ON A MONDAY MORNING WHEN YOUR CAR MISSING BECAUSE OF APT COMPLEX THAT LETS A SHADY TOW COMPANY COME IN!! Horrific customer service skills there. They couldn't even give us a warning that they let a towing company in at night. They have no answers they instead, just kick their tenants out of the office when I confront them. The manager wouldn't even talk to me just kicked me out and the maintenance supervisor who should be busy fixing things and not standing around was rude saying things like "well maybe if you learned how to park right it wouldn't happen". They have no compassion or kindness for people who live there. They don't even want to talk to you. They don't care about their tenants and how much stress they put on me. They just want money! On a side note my car was totaled from hail and I was getting rid of the car at end of the week so I have been very stressed with car issues. They are scammers and I wouldn't tell my worst enemy to move here. I can't wait until my lease is up so I can move out of here. It just really hurts me how people in this world can treat other people like this. I might lose my job today because of them! Thanks San Antigua you're a real class act.
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