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| - I hate to be that person, but this place is completely overrated. Judging by the reviews, I was expecting to have my socks blown off. I couldn't have felt further from that. We came this Saturday afternoon (3/24) at around 2:30. The place was full and we waited but only for a few minutes as we were the first and only in line. It took awhile for our waitress to come over. The place is not big. We placed our drink and food orders, as we could tell the service would be slow from here on out. I had a matcha latte and my fiancé had the fruit punch juice. Both very good. Although no offering of sugar or honey for the matcha and it was warm at best.
We chose to do the pick 3. I did the buffalo cauliflower dip, broccoli cheese soup & gyro. My fiancé got the sausage patties, cheesy potatoes, a side of crispy tofu and the quesadilla. After we received our apps, it took almost 30 minutes to get the other food. The dip was good and so was the tempeh sausage. Again, nothing that blew either of us away. Our waitress never asked how anything was and she never apologized for how long she was taking. The table of 3 next to us also spent a good majority of their time looking around for anyone to serve them, like we did. They even went up the register. Finally our second and third dishes came out...all together. I ordered two hot items, so I'm not sure how I was expected to eat them unless I wanted one to be cold. This wasn't a problem as the soup I got WAS cold. I returned it and received no apology. The gyro was good. The soup was pretty good however it maybe half of the bowl was filled. My fiancé hated his quesadilla and cheesy potatoes so I switched with him. The quesadilla was absolutely terrible. It was soggy, lukewarm and overstuffed. The cheesy potatoes looked like something someone would make when they were high, but they were edible. Crispy tofu was bland and a big waste. Again, no condiments or salt & pepper was on the table or even offered. My fiancé had to go up to the register and ask for salt and then went up again later for hot sauce. We saw our waitress 2 times. I guess for Cleveland this is the best vegan restaurant offering there is however I would much rather go to Tommy's or Townhall. The bakery section pales in comparison to Poisonberry.
I have been allergic to dairy and eggs my entire life, was a vegan for 2 years back and just recently began being vegan again. This is not vegan health food by any means, however it isn't any sort of unique vegan food either. I have made WAY better vegan food in the comfort of my own home. My fiancé is from NYC and I always look forward to the vegan food when we go back because they really put a lot of thought and effort into the dishes & ingredients. The food leaves a lot to the imagination the presentations are incredibly underwhelming. But the service is was made this a truly forgettable experience. It was almost like the waitress was ignoring us on purpose until I realized she was ignoring everyone. We made the 35 minute drive from Gates Mills to come here and I have to say never again. I didn't find the price point to be that expensive however when you take into account what you're getting I feel like you get no where near your money's worth. The food was NOT worth $60... however it was a lot of food (that we didn't eat). Please take a cue from Champs Diner & by CHLOE in NYC to see vegan food done right.
This place fell really flat in my opinion. Maybe it's for vegan people who can't cook? I'm disappointed we devoted a Saturday to come all the way out here. I will say the tall man behind the counter was very pleasant as well as a younger girl with black hair was really sweet. Our waitress was an older brunette woman and she was pretty terrible.
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