We came in mid-day during a slow time. Food was decent and service was excellent, the manager even gave us a 10% coupon for our next visit. Only gripe was the server sitting on the counter and sushi chef talking behind the sushi bar the entire time, including during the time while he was making our rolls. We both worked in the industry and perception is reality for the customers. Not sure if the atmosphere of the restaurant is always this laid back or it was because it was slow but we found it unprofessional.