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  • I certainly wish zero stars was an option. This place is totally running a bate and switch on the $39 Groupon. The first thing I did when I called to make an appointment, was to ask if the Groupon I'd just bought was really going to get me a complete eye exam and a pair of glasses for the $39. I was given the response of "absolutely. It's a great deal." When I came to the appointment, I again handed the receptionist my Groupon and said that I'd like to see the frames that will be included with this deal. The Dr. stated that it included ANY of the frames. I was given the exam then assigned to a SALES PERSON WHO PROCEEDED TO LET ME KNOW THAT THE GROUPON WAS WORTH $200 to apply to my purchase today. After discussing the pricing, it turns out that you don't even get the exam included!!! They made me pay an additional $69 for the exam AND I didn't get a pair of glasses because they wanted me to pay an additional $180 for the least expensive pair I could find there!!! I called Groupon to let them know that this offer from Optical Experts is a bait and switch, but I keep seeing new offers from them on Groupon. DO NOT BE FOOLED BY THEIR SALES TACTICS AND LIES WHEN YOU CALL TO CONFIRM THE DEAL. THIS PLACE IS DISHONEST IN THEIR ADVERTISING AND WHAT THEY SAY TO YOUR FACE. SHAME ON OPTICAL EXPERTS!!!!
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