I just ordered food from them. When I arrived home I found a black bug shown in the photo. I understand bugs can get into food even if you spray, but I felt uncomfortable eating the food. I called them and told them I found the insect. They kept asking me what type of insect. I don't know species of insects. I described it and I told them I just would like a refund back on my order. They refused and told me they won't do that. They would give credit but I didn't want credit since I don't feel comfortable eating there anymore. Again I'm not attacking them my complaint is there unwillingness towards how they handled it. They were more fixated on the species of the bug then helping me.