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  • Please save yourself a headache and do not call them. System installed then a major leak that destroyed our brand new cabinets. The remedy was to give us a $200 credit. Hardly enough to fix the problem. We have had the unit in our new home for 3 months and continue to have issues with a pink staining in the toilets and shower in addition to problems with water pressure. We had a plumber and our home builder look into the issue to find the issue is their tank. At this time very unresponsive even all the way up to the president that has made zero efforts to remedy this problem. We have spent endless hours trying to get this resolved and now await a reply to just taking the equipment and refund our money. We are not happy with the customer service, product or the way they ignore issues and avoid calls. I hope the warrantee they offer is not as defective as their business practices. Thanks for a reply. Your responses are not aligned with what has happened. Please let me know how to use your warrantee for full refund and you can come get this equipment that does not meet expectations. Jim
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