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  • I was planning a local move, so I started researching moving companies. I found Moving At Ease on Yelp. The decision of who to use came down to MAE and another well reviewed company on Yelp. I chose MAE and glad I did. The day before the move, MAE called to confirm. Then the morning of the move, Chris who was in charge of my moved called about a half before arrival to confirm he was on the way. Chris arrived at the promised time with Elliot and Gavin. Once they got an idea of everything I had they began to work. They went about the move in a workmen like way. I work out of my home and had a lot of work related items that I needed to move to my storage unit. I had been debating whether I wanted MAE to take those items as well. As MAE got to the end of the I asked about all the work related stuff. Chris said it would be impossible to fit it all in the truck. So I told him I'd think about it as we headed over to my new place. Once the truck was unloaded at my new place I decided to have MAE go back for my work "stuff". The crew took a quick lunch break and met me back at my house. They quickly loaded my work stuff in the truck and headed over to my storage unit. In no time at all my work stuff was unloaded into my storage unit and I was settling up with Chris. Here was the only thing I didn't like about the move. I paid by credit card and was charged a fee. I was not told of the fee in advance and since I was at the storage facility I was unable to write a check since I didn't have one with me. As you can imagine it wasn't a few dollars. Had it not been for this one glitch I would have rated MAE 5 stars, as the crew was great and the actual move went off without a hitch. And yes I'd use MEA again.
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