Boy oh boy oh boy... We were staying in the hotel for a friends party and the obvious choice for food is Mood. We arrive to be greated by 2 pretty good servers the one and only reason I am giving 2 stars instead of 1. We had a party of 8 which can be daunting for some inexperienced servers but we had our drinks and water filled as necessary and the order went smooth however this is when all the smoothness ended.
Like I said we were there for a party but the 8 of us who stayed there were eating a nice meal (we thought) before the party started. We gave ourselves 2 hours to dine before the other guests started to arrive thinking it would be more then enough time boy were we wrong. It took 1 hour from ordering our food for it to start to come to the table. It took 2 hours and 20 min to get our checks and pay. Quite a few party goers were waiting for us to finish by this time.
Our table ordered a few appetizers and my boyfriend and I ordered a caesar salad which was fine but really who can mess something like that up? The seared ahi was not seared it was cooked.
On to dinner I had the shrimp pasta the flavor was good but the noodles were under cooked and slightly hard. Had a bite of a friends seared scallops and risotto which was also good but certainly not great. A friend ordered a medium rare steak which came out cool and well done another friend ordered a medium steak, also came out cool and well done. The rest of the food was not worth commenting on.
So in a larger party you can usually expect to pay an auto grad, I don't mind that but 20% seams a little high for waiting 1 1/2 hours for cool over and under cooked food come on guys. But I totally understand why it was cool/cold and over cooked after sitting in the window for 30 minutes until it was brought out to us will do that to food! However why the noodles were still undercooked after that long I will never know...