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  • This gym obviously struggles to compete with any of the big local chains (ntm that La Camarilla is more than twice as expensive), so it kills me to leave a negative review of a small "mom and pop" facility...but they have left me no choice when, SIX MONTHS AFTER my membership ends I receive a collection notice in the mail for $286. I immediately called Roger, the GM, hoping that this was some type of a mistake. Nope, no mistake. After my 1-year contract was over, they switched me to month-to-month, and continued to charge my account $52 per month. The problem is, they did not have my credit card on file, so they had no way of charging me. According to Roger and their A/R Rep (who is old-school in her bookkeeping and extremely rude...beware) they had no way of knowing that I was no longer using the facilities and hadn't been there in 6 months. Really? Then upgrade your 30 year old computer system so that you can see when guests check-in everyday. Bottom line, I have not stepped foot in their gym since December 2015, which is also the last time that they received payment from me. There is absolutely no reason why I should receive a collection notice 6 months after my membership ends, and 6 months since I used their gym. I will never recommend this place.
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