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  • I bought 5 security doors from this company. The total was 6800.00 for really nice iron security doors. They look great but the quality of the levers and mechanical closers are horrible! They sell you up front with their "lifetime" warranty on the frame and door installation but forget to tell you aout the 2 year warranty on the mechanicals and levers. I had major problems with the install of one set of back doors and they actually put the doors on the wrong way! They did send a guy out to fix it right away. But come on, he put them on backwards! I am very happy with the look and feel of the doors themselves but the door handles and pneumatic closer for the doors wear out fast! I had to have the guys out twice in the first two years to fix the pneumatic closers one more than one door. But now after 3 years I called for a repair guy and they want 85.00 for the first hour for labor to fix it! I dont need a plumber or electrician! Just a handyman! I dont know about you, but when I spend 6800.00 for doors the company should give me a better deal on a service charge after only 3 years. They really pushed the lifetime warranty at time of sale but then when I called them for a repair after only 3 years they want 85.00 not including parts to fix it!? Not a good way to keep customers referring your company. I guess the name fits the service. The First Impression is great but the second and third are horrible!
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