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| - Going into this restaurant, I had really high hopes. I mean, I've had their personal pizzas on multiple occasions while waiting in the airport. So, I knew the food would be good. It only stands to reason that the actual restaurant would be nothing short of amazing, right? Sadly, no.
My daughter and I decided to stop in after a nice long play date nearby. When we arrived, it was 2:00 in the afternoon. The restaurant was almost completely empty. We were immediately seated, which was nice.
From there, however, things kind of went downhill.
Once we were seated, we sat...and waited...and waited. In a restaurant where there were FAR more servers than there were patrons, you'd figure that the service would have been a little better.
But, here's the kicker. Since the place was so empty, it made overhearing conversations among the servers pretty easy. As we sat and waited for someone to come and see us, I could overhear the servers arguing over who was going to help us. I know what you're thinking...maybe they were seeing whose turn it was for fairness' sake. No, these servers might as well have been drawing straws to see who got the short one. Nothing like feeling like a burden to set your dining mood.
All of that time to sit and think ended up shedding some light on another negative thing. The plates they provided at the table still had some food caked on them. Had I not had all of that free time to sit and look around, I might not have noticed it as readily.
As expected, the food was still fantastic. We went the safe route and got the margherita pizza. Thin crust, and delicious! Our pizza ended up being plenty for two of us to share, and only set us back about $16 with two drinks.
I really wish I could rate this place higher, because I really do enjoy their pizza. But my experience with the service was downright unpleasant. I'll stick to picking up their personal pizzas from the airport. That way I know I'll be getting a good pizza, but I won't have to worry as much about unexpected shoddy service. I mean, it's almost to be expected when you order fast food...so at least it won't be a surprise.
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