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| - My five-star rating applies to Red Wing as a shoe repair store, since I've never purchased shoes from them. For repair, though, these guys are TOP NOTCH. After reading how awful some of the other repair places are in town (JJ's has pretty bad reviews, Heel-to-Toe doesn't do zipper repair), I called these guys two weeks before Christmas break to see if they could fix two pairs of boots last minute. They were the only place in town who said they could get both pairs done in that two-week window. They quoted me incredibly reasonable prices ($10 to replace/rebuild heels on a pair of boots, $20 to replace a zipper on another boot), and gave me time to consider the repair cost before taking the shoes. The two staff members I dealt with were both friendly and knowledgeable.
The heel repair took less than a week, and the zipper took about a week and a half (because the zipper had to be ordered). They called my cell the day both were done, charged me the quoted price (no tax!), and the boots both look great. The new zipper matches the old one perfectly, is well-stitched, and blends perfectly into the boot. The new heels were stained to match the boots, have great durable soles, and seem like they will last for ages. Definitely worth the cost of repair instead of tossing these babies out.
So if you want to have your shoes fixed affordably, in a reasonable time frame, and without any stress to you, this is the place to do it.
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