I have been trying to give up reviews on here about Hertz, but this just popped up on m y page.
I leave the usual two stars mainly because there is no longer a Hertz which give a crap about the customer.
If you request a car they will give you the complete opposite of the car you would like.
I specifically asked for a Malibu at this location as I do for most rentals...
I even paid a bit more for a Malibu sized car and put Malibu in my request.
What Hertz always gives me is a Camry or an Altima.
These two cars are not eve close to Malibu quality. A Cruze would be an upgrade compared to a Camry.
Now some clown at Hertz will contact me with a form email for leaving two stars.
If Hertz wants more stars, try treating customers better. Clean cars and friendly service would be a start.
This Hertz I had a bad experience getting out. Apparently the guy in front of us got a damaged car and waited to get to the gate to complain.
Hey Hertz - - - Open another exit lane!