I was getting acupuncture from Cam Forster for about 8 months and he is awesome. He has actually moved on to his own clinic now and I recommend you look him up. The receptionists at Prema Sai were always nice and helpful but the monthly membership system is all messed up. I paid online when I made appointments online and also paid at the clinic sometimes. Long story made short: I have over-paid and I'm still trying to get it all figured out and a refund done. I was suddenly charged in November for services in September. Its very frustrating. I really do not like their membership system.