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  • Yesterday I took my daughters and a couple of their friends here for lunch. The kids were super excited. The children were 11 and younger. When we sat down we ordered our drinks 3 sushi rolls and then 3 kids steak meals and I ordered steak and scallops. She asked how old the girls were, and when I said the 1 was 11. She REFUSED to let her order off the kids meal. She said it is only for 10 and under. I looked All Over their menu and the kids menu and no age was written. I told her that she is not getting an adult meal because she got sushi also and she was having the kids meal and that was that. She left brought our drinks and I thought all was good. She then has the manager come out and say that they will not allow her to order off the kids menu because she is 11. I explained to her that she was either going to allow her to order it or we were leaving. She refused, so we got up and left. We went to RYU on Val Vista and Williams Field, which is where we usually go, had an amazing lunch! I am appalled at a place that would refuse to let a child order off of a kids menu. I have worked in restaurants for YEARS and this would have been unacceptable. If they are going to be this much of a stickler about the age of their kids menu-MAYBE YOU SHOULD PUT THE AGE ON THE MENU. Don't wait for a child to order, then ask their age, then refuse to let them get it.
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