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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Ok Not sure where to begin but I will start with I am very happy with my recent purchase of a 2014 Ford Fusion SE Ecoboost system. The sales person I dealt with was Omar. I was very clear from the moment I started with Omar my price and my "likes" in a car. Further, Omar inquired about other options and worked his A$$ off to get me the car I wanted. He did not try to upsell me on a car that I didn't want; he didn't try to play games with me-he did his job-found me the car I wanted in the price range I could afford. I was a cash paying customer and was very clear I didn't want my credit run to both Omar and Rich, the assistant sales manager and was told by Rich that I just needed to fill out a form for the paperwork. Unfortunately there was a break down in communication and my credit WAS RUN! I was ticked off and very disappointed. After reading prior reviews on the dealership I was skeptical to go and then they did this! BUT they worked hard to make the situation correct. People make mistakes. Hopefully they made a change so that doesn't happen again. After signing all the paperwork it was after 9pm and myself and husband were tired but we weren't done yet. We had a very patient and KNOWLEDGEABLE woman who walked us out to our new acquisition and went through all the new TECHNOLOGY this car offers. WOW! Talk about Hi-Tech! She set-up my phone and left me feeling comfortable that I could USE all the options the car offers. Even scheduled me for a time to come in if I needed more help to become familiar with everything the car offers. Not sure I will use because the car is pretty user friendly but it's a nice option with all that this car is packed with. SInce the purchase of the car, I have received a call from Omar to see just to see how all was with the car and if I needed anything, a call from Beverly in customer relations, and a call from Jeff in Finance. Reflecting back on the purchase-I was never pressured, given what I wanted and yes, they made a mistake but don't we all? The end result-I got a car I was proud to drive, happy to pay for and proud to say I purchased from Peoria Ford even after those previous bad reviews. If you are in the market for a new car or a used car, I would recommend going and checking them out, you will be pleasantly surprised.
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