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http://www.openvoc.eu/poi#funnyReviews
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  • Not sure this is the right place to write this review, but maybe it will get to the correct person. I booked my trip to Boston for my family of four. I picked four seats when I booked for each flight. Upon checking in online I noticed that our seats were scattered all over. I had to call in and waste two hours on the phone changing the seats. When I asked about my returning flight seats I was told that they are all separated but there was nothing they could do. That I would have to talk to someone at the airport. Upon arriving at the airport I check my bags only to find that my two hour phone conversation was a waste of time as they did not change my seats. Finally get my seats all situated and fly to Boston. Now checking in on the way home I have the same issue with my seats. After three hours on two different phone calls our seats were set. Boarding the airplane they let me go and tell my husband and kids to hold on a second. No big deal I go to get on the plane. When I get on the plane there is someone sitting in my seat. Okay I talk to the flight attendant and here comes the guy from the gate. We switched your seat so you are all sitting together. Okay do my husband and I each have an aisle seat? Are my children still sitting together? No you and your husband do not have aisle seats and are now in the regular seats not economy plus. No I do not want to do that! The guys tried to tell my husband that I requested it. My husband is smarter than that! Needless to say my experience flying United was not pleasurable and if I can avoid it I will not fly it again. Not even an apology from anyone!
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