Place is pretty cool for computer gaming. Sometimes there is a wait and even then sometimes a computer doesn't work but it's not too bad. The customers/gamers here tend to leave their trash at the computers.
The board/card game selection is really nice, they have almost everything so it's really easy to go in and find what you want. Also, the fact that they have coolers with food and drinks make it nice so that you don't need to leave your gaming session for very long.
Now for the bad. The computers sometimes do not work. The gamers here tend to have serious nerdrage, always at least one person going berserk over an FPS or WoW. As someone else mentioned the employees tend to be off in their own world. Usually I get good service but sometimes they will be on the computer or chatting it up with someone and ignoring the customer right in front of them. I have seen people walk out in frustration without buying what they wanted because of this.