Didn't have glass coverage so had to pay out of pocket for the glass replacement. This meant shopping for the best price and good customer service, both of which were great with Blue Chip. After talking to other companies and being disappointed with the customer service and the rate that they quoted me, I called Blue Chip. He was incredibly helpful on the phone. He called the day before to confirm the appointment and 15 minutes before to let me know the techs were on their way. They showed up right on time for the appointment. They were both friendly and finished in about 45 minutes. I wish every company worked like this.