I have been coming to Amy and Michael (owners) for over 10 years now. I would consider myself a regular and they treat me as such.
I go to Anne for my nails; she is always meticulous and does a great job. As far as a pedicure goes, Amy and Teresa give the best massages, but I can't say I've ever had an "unpleasant" pedicure.
I especially appreciate the fact that they've taken the time to build a relationship with me over the years. They even remember my children who I've only brought in once or twice.