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  • A 1 star, yes. On a restaurant that has so many great reviews. The reviews are the reason we tried this place. We are always at viva chicken (they are a solid 5), and decided to get take out from here instead this time, change it up a bit. Well, never again. We ordered a tofu fried rice, tofu pad thai, and an avocado and tofu roll. We got home (in Fort mill, so about 25 minutes away) and I opened up the sushi first and WOW, it looked like my 2 year old made it, and each roll was the size of a bottle cap. I didn't think an avocado or tofu roll could be messed up, but it was and I just couldn't believe it. My husband called and asked to speak to a manager and the girl who answered asked why, and he told her that sushi looked like a child made it and was almost microscopic. She really could care less, had a major attitude, and didn't want to put the manager on the phone. She then made a comment like "yea well take that to heart" and my husband just hung up. He called back again because he was in disbelief how this girl was talking to us, after we just spent hard earned mone and weren't satisified. He insisted we speak to a manager who was apologetic, and told my husband he could come in for a full refund whenever it was convenient. We ate the dinner and the pad thai was so dry and was nothing but noodles and tofu, no oeanuts, or scallions, or anything else that was supposed to be on it. The fried rice was decent and just like any fried rice you can get somewhere else. 30 minutes later my husband gets a call from a different woman (this is now the 3rd woman we are speaking to) who says she will "gladly refund the sushi but not the rest of our order because you only had an issue with the sushi" little did she know we actually ate the food and wasnt happy with most of it. Anyways, we told her we were already promised a full refund for being disrepescted. Apparently the woman who told us we can get a full refund wasn't the manager, and this woman would not budge on the full refund. We finally said, you know what, you guys are obviously hurting real bad that you can't give us a full refund ($35) so don't even mind refunding the sushi. She said ok. That was our first and last time there.
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