Great customer service! I use The Mail Room to send out important documents for work and today I decided to use them for a package I was sending personally. I came in to send my friend a care package and they helped me organize and protect the items in my box for a safer and cheaper delivery. She took the time to wrap my items and protect them professionally. Not only are they helpful but they are kind as well. You will get a lot better service than you will at any other shipping location.