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  • Do not visit the salon at Ulta!! Worst hair experience of my life. I went in one day with a "pro artist" who was supposed to be one of the best (also way more expensive but I thought I'd pay a little more for a good job). I already had highlights and wanted them to be lighter, I even provided pictures of what I wanted yet I walked out with orange hair!! I couldn't see any highlights or color it was just ORANGE especially out in the sunlight, I was in tears. The stylist knew she had done wrong because she didn't even let me look in the mirror until after she was finished drying and styling my hair. She agreed that it was "darker" than what I had asked for and told me I could stay another 4 hours for her to re-bleach my hair. No thanks!! She also included the price of a haircut ($40) into my bill without even asking if I wanted a trim or not, then gave me layers without asking or even looking at the style that I had before. I had to pay $240 for that!! I went back the next day for a refund and to dye my hair completely brown because I was so traumatized from the orange. One week later the color is coming off and it looks blonde in random places. NEVER AGAIN. TLDR. Overpriced hair service from "pro artists" who don't do a good job. The store is nice and cleaner than most but the salon sucks. Don't go there!! BTW the girls name is Kaylette.
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