While my experience with customer service has been great, I WILL NEVER EVER purchase open food from the bakery or Deli. This is NOT due to the customer service, however this IS due to the fact that they let pigeons roam around to eat the scraps. Talk about a health code violation!! Gross!! When we told the lady handling the fresh bread her response with a chuckle was "we know, he's eating the crumbs"--- wow!! #mindblown