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  • I was so so pleased with my experience at 180 Automotive! Reesey, Amanda and the rest of the team were wonderful. I had no doubt that they were taking care of me properly. I have not lived in Phoenix long and was feeling the burn when my air-conditioning stopped working. An aquiantance recommended this shop to me. I called and was able to get an appointment a week or so out but then was called back by Amanda and given a sooner and much needed appointment. When we discussed dropping the car off at the shop I was shocked when she inquired " how are you getting to work?" I'd never been asked that question by a shop before and it made me feel very comfortable and cared for. I do not have family or friends in the area to help me and the shop was kind enough to arrange a loaner for me to get to and from work. I ended up needing a MAJOR A/C service and brakes. My vehicle was ready in less than two-days, absolutely unheard of for the amount of work necessary! I did incur an $1,800.00 bill but was happily surprised when my service advisor Reesey enrolled me in a VIP program that saved me in excess of $300.00 which took me down to a little less than $1500.00. I have never ever in my life heard of a shop that does a discount program. Secondarily, and possibly MOST IMPORTANT the shop offers a huge warranty on services. This warranty includes guarantees and instructions and help if you are out of the area... This had to have been by far the best auto-mechanic experience I've ever had. I did not feel gauged---as I had called around and compared. I felt like they really value and take pride in customer service and the work that they do by providing customers a VIP experience. I will never go to another shop!!
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