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| - I saw a deal on groupon for the Dal Toro exotic cars test drive experience and had some questions about this offer, so I decided to contact Dal Toro and ask them some questions before purchasing the groupon deal. I have been trying to get a hold of a live person with no success.
They have one phone number for their restaurant, museum, and the test drive experience, which is frustrating. Their phone menu says to press 3 for the test drive experience, then press 1 if you would like to make a reservation, or press 2 if you have questions about the test drive experience. I pressed 1 to make a reservation and it directs me back to their website, then I get hung up on.
Then I call again and press 2 and their menu says "system error, hang up and try again" and I get hung up on!!
I have tried the restaurant and they direct me back to the same phone menu that I called before, I have also tried the museum and they direct me to the same phone menu that I called myself. So irritating!!!
After not being able to get a hold of anyone via phone, I sent in multiple inquiries using the form on their website. I completed the form and received a confirmation message stating that a representative will be contacting me shortly. That was 2 weeks ago and I still havent heard from anyone, and their phone system is crap, I cant get through to anyone.
I do not understand how you are still in business If you do not respond to people who are interested in doing business with you.
I'm glad I did not purchase the groupon deal, I will take my $185 somewhere else.
Do not waste your time with this company.
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