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  • Stayed here before it was a KOA. Maybe it was just me, but the staff seemed friendlier the last time we stayed. When asking about the Wi-Fi the lady was very short and rude. Telling us "didn't you get a pamphlet when you checked in, all the information you need is in it". We didn't refer to the pamphlet at first, because we had stayed before. There has been changes since we stayed and didn't realize it. No one told us about the changes, access to the amenities nor the wifi at checked-in, only a drawing from the office to our space. We stay at many RV resorts, the office usually goes over the access to all amenities, whether we stayed before or not. When we asked about information, that was in the pamphlet, it would have been nicer to just go over it with us, instead of telling us to refer the pamphlet. Things have definitely changed since the switch to KOA and not for the better. We will not be staying here again.
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