I'll give this place 2 stars because they do have good wine choices, which I experienced from a prior visit. However, if you don't have customer service, you will not last, at least in this location. We came here and there were some empty tables, but they were making people wait up to 45 minutes because 'they were backed up'. When I asked what that meant they really couldn't explain. I even talked to the manager, and she had no problem making people wait for a table, instead of letting them sit at a table available. We offered (as did others I talked to) to order our wine at the bar just so we could sit at a table, so that a waiter would not have to wait on us (if the problem was not enough servers), but they wouldn't even let us do that. Seems this place cares more about 'looking crowded' and having a long wait list than making people feel welcome. They act like they are doing you a favor to be here!