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  • Walked into this place for the first time to get an ice cream cone while my wife shopped at nearby pet store. The older lady wearing glasses behind the counter asked me if I wanted it To-Go, "To-Go" ? it's an ice cream cone. Anyway I said To-Go, this lady then gave me the biggest Yarn as she handed me my change, then I watched her drop some kind of plastic cup on to the floor, but didn't pick it up right away. She looked like she didn't want to be there at all. i watched her prepare my ice cream cone, then she decided to pickup that cup she dropped on the floor earlier, what gets me is the way she picked it up, looked like as if she was picking up a 400 lbs weight at the gym. Then, as she was handing me my ice cream she says to me "Welcome", "Welcome" for What? I haven't said my Thank You yet !, as if she was doing me a big favor. I grewup in Japan where a customer service is probably the best in the world so maybe I'm little too critical. But I do know one thing, if this was a McDonalds in Japan, she be so Fired !
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