I stayed her last month for fall break with my daughters on a weekday.We had gotten a great mid week price $107
My room was spacious, clean, nice comfortable beds and had a patio with a pool view.
Warning: Do not accept the Honer Bar Key. Also there is no price list to go with it *unless you ask for them to bring you a price menu. I did .
As always I open and inspect contents to be sure everything is there . It was missing almost 4 mini bottles, a snack, and a few sodas. The gourmet candy bar I intended to eat was old and chalky white. They sent someone to my room to stock the fridge properly and did say the replacement candy bar was on them.
I had only taken 2 sodas and a mini bottle from the Honor Bar. I then kept the key in a safe spot for possible snack pilferers ;)
We enjoyed the pool and Jacuzzi and also ordered a few things from the poolside cabana bar . It was basic Chicken fingers for the kids and I did get a bleu cheese and beef "bruschetta" but the cheese was overpowering and I feel a bit past date as it actually bubbled in my mouth . They graciously took it off my bill
We had a nice time watched a few movies in the evening,
Upon checkout I noticed I had been charged at the Cabana Bar 2 times for the food. It was fixed by the desk manager upon checkout and I decided has been a nice getaway.
A few days later I checked my bank statement and saw and extra $78 had been added to my bill total. I immediately called the hotel and left a voice message regarding the extra charge with Billing. No return call but Hilton Resorts had sent me an email asking about my stay so I did put the question to them as to the extra charge and explained the mini fridge prob to them and that I had only used 3 items..
They must have taken care of the problem with Food and Beverage because the next day the charge was back to the correct amount .
I never did get a call from the Actual property with an explanation or apology..
I would stay here again because it was a nice resort for a short stay, I just wont say yes to the Bar key ;)