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  • Unfortunately, like Martin, the terrible service I received in the non-guitar part of the store was actually bad enough that it inspired me to create an account on Yelp so that hopefully future customers are treated LIKE HUMANS! I happen to be quite well versed in modular synths and was initially very excited to have a chance to describe how they function to my girlfriend in the MOOG shop, since they have a nice one set up. I started to feel one of the salespeople hovering behind me, which given the price of the equipment, I found very reasonable, so I turned toward him so he could ask the obligatory, "Can I help you?", to which I replied, "No thanks, I'm actually just explaining how these work to her (gesturing to my girlfriend)". This would've been a great time for him to either chime in with a bit of excitement about the products and add in a bit of color commentary or simply walk away. Instead, the salesperson continued to hover after giving a begrudging "Well....okay". A minute or so after this interaction, with the associate still hovering, the gentleman behind the counter who appeared to be the other guy's boss gave a deliberate "AHEM" loudly to get my attention. When I looked over at him, he was BEAMING at me with arms crossed in a "get the heck out of here, peasant" stance. I met his gaze, and in disbelief, held it as I walked out the door in utter disgust that a shop owner could be SO CONDESCENDING. It is a huge shame that these two men created such an unpleasant environment, because this place has a ton of really neat things in it, but I would never return and support this business establishment as a result of the HORRENDOUS treatment I received. Hopefully, the self-righteous bald man behind the counter will somehow get wind of this review and change his ways, or just be fired by a superior who owns the shop. Hmmph.
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