I have been using Kennel-me-not for nearly 10 years now and I should have reviewed sooner. In short, they are excellent. Lisa knows my kitties and treats them like they were her own. The house is looked after and we can enjoy our trip without any concerns about what is going on at home. We had a kitty that needed to have fluids given by injection several times a week and Lisa even took care of that. You can't go wrong trusting Kennel me not!