The reason I am not happy with this place and will NEVER BE BACK to this location is due to the fact that they kinda treat you like a criminal before you even enter the store. Now before I get hate emails let just say yes I did see the sign that said NO PURSES ALLOWED, ONLY WALLETS AND KEYS. I was like huh? I was just at their Glendale location which had the same sign posted, yet EVERYONE (and when I say everyone I mean the 5 ladies that were in the store) had their purse on their shoulder and I do see a lady in this store with her purse as well and I did just come from their Glendale location, hmmm... so you can't be serious right? I mean no purse? What?
WRONG!!! I go in and although the young lady behind the counter was friendly enough she did say I am sorry but you are not allowed to bring in your purse. You can however leave it with me and place it in a box behind the counter but you are not going to be able to walk around with it. I was like are you kidding me? You want me to leave my purse with some stranger while I walk around your store? She stated that they have had too many thefts so therefore she had been told to take all purses and bags from customers as they entered the store. I was like ok but if that is the case what about the other lady that is in the store with her purse. She was like oh hmm ok and proceeded to ask the lady AFTER THE FACT (I am not going to point out the obvious on this one). Needless to say that customer said I am not leaving my purse with you and walked out and I did the same.
I am sorry that your store is having a theft problem but maybe if some of your staff walked around and were not sitting behind the counters, that may help. Don't treat everyone like criminals and make sure to that if you are going to enforce the rule, make sure to enforce this rule with EVERYONE and not just some. Its like going to Walmart and they say " I am sorry but you will have to leave your purse with me while you shop and when you are ready to check out then you can get it back" Hmm no.
So Chris and Sue Lee, I know its your business and you can run it any way you want but just make sure to be fair to everyone and not just some and make sure that if you are going to have a rule like NO PURSES OR BAGS ALLOWED to enforce it at both stores. As I stated yes I did see the sign that was posted but after coming from your Glendale location and seeing the (5) ladies in that store with their purses before I even entered, I didn't think anything of it ( and yes I had my purse their too and was never questioned) Not all your customers are criminals and it shame that you have to treat us like such.