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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • My wife and I bought two 20 class passes. At the time, they told us it would not expire, It also stated clearly in bold type on the front of the receipt..."This Package Does Not Expire". After a year and only using 10 of the 20 passes, they told us the other passes were expired. We continued to attend classes while they were sorting through this mess. After about a month, they told us they could not honour the "expired" passes and will have to charge us for the few classes we had attended while they were investigating this issue. Their side of the story is that they had it posted on their bulletin board that all passes expire in a year. I contacted Moksha's head office and they told me they had already disassociated this studio for other reasons. I've also filed a complaint with the Better Business Bureau. PS...they did offer me a few free passes after I sent a formal complaint to the director but this incident just left a really bad taste in my mouth that I'd much rather forget.
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