I was very pleased with my entire experience. I didn't have to wait like at most salons. My mani and pedi were done simultaneously by two technicians. They both did a great job. The massage was relaxing! I really appreciated that with my picky preference any flaws I saw were perfected and the nail techs had no problem with that. I think I have found my new favorite neighborhood nail salon. I'm going to put them to the true test next time when I get gel polish done.