This was our favorite restaurant for years and years. Over the last three years the service, food, and quality have gone downhill. Most recently we ordered takeout and both burgers - when we got home were rare. So much so that I couldn't even eat mine and had to throw it away. Keep in mind we would go here weekly, at least four times a month. I can't bring myself to go there at all anymore.
Even when we have gone in to the restaurant lately, the service is slow and they are often out of many of the steaks.
I sent a message to corporate regarding our most recent take-out order and never heard anything.
there are not a lot of places to eat in the South Hills area, but I would save your money and try something else.