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  • Unfortunately, The Gelato Spot loses a star just for it's old town Scottsdale location, but I was prepared to give them a solid 4 stars. As someone who lived in Sicily for years, I am pretty particular about my pizza, and gelato. I must say, the crust was amazing! The ingredients were authentic, and the gelato was top notch. Unfortunately, the service and decore left a lot to be desired. It seems ownership shot their wad on the prime location and wood burning stove, leaving nothing left for a quality staff. All staff members that night were high school girls, who had no concept of customer service. We were exposed to general complaints of having to work, why so and so can be late but they couldn't... on and on. Also, while preparing my gelato, a whole scoop was dropped into another flavors bin, which was quickly scooped up and put back into my container. gross. For authentic sicilian pizza, I give them 2 thumbs up. For all around experience, It was massively lacking. UPDATE: I was quickly contacted by the owner, who was very interested in my experience, and wanted my opinion on how to better his business. I respect the hell out of that. I am upping my rating to 4 stars. Thanks again!
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