First time I've had a bad item. Treated today for a belated birthday lunch and ordered half a grilled cheese sandwich with the tomato bisque. As usual, the soup was awesome (the only reason I rated the meal with two stars) and the grilled cheese was HORRID! The bread tasted like cardboard, it was overcooked, and I am suspicious as to whether there was actually any cheese between the bread. Worst lunch in a very long time. The chocolate macaroon and the soup was the only saving grace. SO Disappointed.