I placed an order with Bulk Apothecary and *then* read reviews, many of which were not positive, so I became nervous. Turns out my fears were unfounded because my experience was very good. My order was processed and shipped quickly. I placed an order on Saturday and received it Wednesday. All of the items appear to be of good quality. None of my items were out of stock. I will continue to order from Bulk Apothecary until they give me a reason not to.