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About: http://data.yelp.com/Review/id/pXwWSjaQB1x5fUS4WMoOqg Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2015-02-13 00:00:00 (xsd:dateTime)
itemReviewed	Hooters
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	1 (xsd:int)
rev:text	I'll do a little Q&A with myself. 1) What's good about it? Location is right next to a good dive-ish bar. A place for food in Uptown without having to hit Epicenter. Lots of TVs to watch sports. Wings for the most part have been good if you like the Hooters style wing. 2) What's not so good about it? Customer service is attrocious. End of story. 3) Care to elaborate? Sure! Overall it's just pretty clear that most of the staff there is not properly trained. Even though my restaurant experience is limited I've been enough different places to see how well trained staff operate and most (not all) of the staff the 5 or so times I've been exhibited some behaviour that just made you want to scratch your head? 4) Can you give examples? Of course! How unfair it would be for me not to give examples. - The waitresses at the bar have fallen under the category of either not attentive or unfriendly. Most recent time waitress was very friendly but getting her attention was like trying to get an audience with the Pope. I asked for a drink (just a soda), she forgot and then I had to track her down five minutes later. - Example of unfriendliness. One time I go in to order wings. About 12 minutes (I didn't have a stopwatch but I think I waited a reasonable amount of time) I inquired nicely about the status of my wings. The main reason I asked was the waitress seemed rather flaky and I wanted to make sure she got my order in. She goes on the defensive (as other waitresses have) just for asking this question and proceeds to explain how the wings take time. If customer is politely asking Customer Service 101 suggests offering a simple "They'll be up on a few minutes". - The male manager when I've observed more or less stand in one place scoping out the bar rather than actually moving around and seeing if they actually help staff. 5) If service is so bad, how come you kept going back? For the reasons mentioned in #1 and the fact that ultimately I did get my food and drink and nothing was wrong with it. But my last experience was so bad I can't see myself going back anytime sooner. 6) I've noticed you're a guy. How do I know you're not some angry pathetic loser who is just upset because the Hooters gals weren't given you the attention you were looking for? Believe that if it makes you happy but end of the day whether it's an attractive young lady or someone that looks like my grandpa I still want good service. In fact I've never really cared for the overly phony flirty service that Hooters waitresses engage in. I like that any waiter/waitress that strikes a nice balance between genuine nice person and "Yes I work for tips". But this case there was maybe one person I encountered who could strike that balance. 7) So what would you suggest? If you're looking to drink and watch sports you have plenty of other options in the area. For wings if you look around Yelp you can also find a number of quality options. And if you need to see some eye candy while you eat wings and drink beer there are plenty of internet sites you can enjoy in the comfort of your own home while eating wings and drinking much cheaper beer. But avoid this place like you should avoid making fried pickles the lone vegetable in your diet.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Ted

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