Usually, my friends and I love coming here at least once a week. We love the sago and the environment, but this time, the staff was extremely rude to us. We ordered over the phone a mango sago with pomelo and green tea ice cream which was around 7 dollars. They charged us for mango sago with ice cream which was 2 dollars extra, which in total was an extra $2-3. The extra few dollars didn't bother us but their reasoning did. When asked why the exact same thing cost more (keep in mind that this did not have pomelo in it either), the lady could not answer and had to ask the back. The people in the back didn't know either and the chef even yelled that they already made it. Not and SINGLE person was in the restaurant, so it wouldn't have been a hassle to add pomelo to it and charge us for the order we actually wanted. The lady in the front refused to charge us for the cheaper price when I even heard one of the people from the back say to just give it to us. We are REGULAR customers, so good thing for them saving that extra 2 bucks but losing good paying customers.