Still a step above most sandwich shops for using real, identifiable meat. I've taken my rating down a star, though, for what's seemed like a fall-off in quality and convenience. The last two sandwiches I had (spread out over a few months) came with a dose of bone and/or gristle, and before my last trip there were a few different times I tried to order to find they weren't delivering past peak dinner time or were closed completely before it was even 8 o'clock on a Saturday night.
I do realize that the shop is probably just responding to demand, but demand might be a little higher if they were putting the same effort into their product as when the shop opened a few years ago.