Today was my first appointment and I was very pleased with not only the friendliness of the staff but also with how thorough Dr. Conrad was with explaining everything to me. I loved the pictures that they took of my teeth and how I was able to really see what they were talking about. All I had ever had were X-rays and I felt the pictures really did a better job at explaining everything to me. So far I'm happy and I hope to have a long and positive relationship with them.