Our whole experience was great. My husband and I went for our annual skin check up with PA Darren West about 3 weeks ago. Loved that the lobby waiting area has been simplified with messy tables of advertisements now gone. Staff was very nice, helpful, and happy!! Darren has always been responsive, knowledgeable and easy to be with. Takes all the time you need to answer questions and look at areas of any concern. Paperwork ready for us when leaving and they have always been timely at reminding us of our next appt. A number of years ago Darren did Mohs surgery on my cheek under my eye. Great job and left no real scar. I've been a patient of his ever since and now bring my husband with as well.