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  • Shout out to Ortanza! She's the best! Case in point, I really wanted a watercolor flap (anyone remember those??? :] ) for a wedding in NJ. It was going to come in when I was already gone. I told Ortanza to just have it sent to the Short Hills boutique or to our house in Westchester, to which she absolutely protested, due to the sales tax! Having lived in NY, she was familiar with the staggering bureaucratic tariff and asked if I had a friend in PA that I could send it to, bypassing tax. I had it sent to a friend in Philly and Ortanza saved me about $400. What a DOLL. You're probably baffled at my 4 stars, but really, if you're a frequent Chanel shopper in Vegas, YOU WILL UNDERSTAND. The SA's here are truly wonderful and helpful, but almost ALWAYS occupied by window shoppers who insist on being shown and trying on every bag, shoe, jacket, etc in the store, only to NOT buy something. I am quite busy and allot a certain amount of time for myself and it is just so inconsiderate to have to wait for assistance because a window shopping tourist is hogging an SA..... Anyway, back to my review. I couldn't cough up a 5th star because there has never been an occasion where I've walked out with what I originally wanted. Unless you're looking for just makeup, perfume, or certain jewelry, please call ahead because you will most likely need to get on a list. I don't mind calling in for the bags, but more with the jackets and shoes, as I would like to try them prior to buying. It's not really that much of a wait, the longest I've had to wait was about a month for a really hot blue flap, 2 weeks is the average wait for an out-of-stock item. They do definitely have a larger selection than the Wynn or Neiman's, but still. More SA's, please! xx
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