I've been there three times since the Restaurant Impossible folks came through. I can see the old habits coming back each time I go in and after this last visit, I probably won't go back.
Our server didn't know the menu and didn't seem to want to work that day. She had no idea what kind of salad dressings they could offer. She just kind of moped her way through our 45 minutes there. The salads and a bowl of chili were served with the meal and not prior.
I ordered a hot sandwich. When it was served, some of the meat was refrigerator cold. Since the waitress was surprised, I touched the piece of meat I was referring to and she did the same. I expected a replacement sandwich, but I can tell that all they did was put it in the microwave. My room temperature bun was now very warm, my fries came back soggy and my pickle scalding hot. It goes without saying that the meat the waitress touched was still in there.