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About: http://data.yelp.com/Review/id/pVQokKFi_-yMH99Wly3yng Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2010-08-05 00:00:00 (xsd:dateTime)
itemReviewed	W Scottsdale
http://www.openvoc.eu/poi#funnyReviews	3 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	5 (xsd:int)
rev:text	I feel so strongly in giving a 1-star review, that I'm taking the time out to write this at midnight after just flying back from Arizona. Sure, the place may be pretty fancy, but if customer service sucks, then I find that more important than having a nice looking bathroom. The front desk was super snooty. The following quotes are what I think they were wanting to say out loud, but couldn't: (1) "Oh no, brown people are staying at our hotel" (2) "Ugh, babies do not belong at our high class hotel" OR, the 2 guys who we dealt with simply had bad attitudes. I don't remember their names; therefore I will provide descriptions of them. Every time I asked a question or made some request, the front desk guy with short brown hair made it seem like I was an inconvenience. There was no warmth or kindness in his manners or tone of voice when I interacted with him.. In another instance, we had the displeasure of speaking with another front desk guy, who had black gelled hair. We were asking about late check-outs, and he gave us the standard rates of checking out late: check-out after 1pm and we would get charged $50, check-out b/w 3 and 6 pm and we would get charged half our room. We asked if there was any flexibility in the times since we were travelling with our baby, but the guy was just rude in how he presented the rates. The next morning, we called the front desk to confirm our late check-out time and the woman said we'd be allowed to stay until 2pm with no added fees. So, we actually got to check out an hour later w/o added charges. Black hair guy with gel was an idiot for giving us the incorrect rates/times and for not being helpful. Also, on our last day there, a woman had knocked on our door at 9am, surprised that we were still there. She was told that our room was vacant. Then at 11am, a guy just opened up our door w/o warning, waking up my baby from his nap. And at 1pm, another guy knocked on our door asking if we needed to refill the bar. Couldn't he just do that after we checked out? If it weren't for the friendly folks we met in Scottsdale outside of the W Hotel, Scottsdale would have left a really bad impression with me.
http://www.openvoc.eu/poi#coolReviews	3 (xsd:int)
rev:reviewer	Maricar

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