After going to Ikea and finding out that the cost of remodeling our kitchen will be around $20,000, we decided to give The Home Depot a try. While looking at the counter tops we were approached by a sales rep who asked if we would like to have someone come to our house and give us a free estimate on the kitchen. A week later Ceasar showed up and measured everything, he had samples of cabinet doors, hardware and countertops. We selected the doors, and the hardware. He gave us a quote, and he told us that the current discounts expire at the end of the month, but no pressure to commit to anything.
When it came to the counter top he did not have the one we selected at the store, and the same for the backsplash. He said no problem I am going over to the that Home Depot now and will call you in a few hours with the estimate for everything....that was a week ago.
So we have decided to continue our search for a contractor/company who will help us put together our dream kitchen for a cost that won't break our bank or promise to call us and just have no follow up.