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  • Bellagio use to be an excellent hotel, cream of the crop and all that stuff, but it is starting to show its age, it shows in the hotel and in the quality of the service. We stayed in Bellagio for 2 nights over the Christmas holidays, and we had spent the previous 3 nights at Wynn, and hands down, the service is so much better at Wynn. It all starts with the check in process...it is almost like a free for all, there are lines all over the place, but you have to pay attention or you will end up in a "Check out" instead of a "Check in/out" line. Three people in front of us, and it took 45 minutes to check in, since all three people had problems. At Wynn, they had a guy who kept an eye on people in line, if they see that you've been waiting in line for too long, they will direct you to the invited guest check in counter, so that you don't end up standing in line until your feet are numb. If you run into any employees in the hallway they just say an obligatory "Hi" you can tell that management make them so this. The sound proofing was horrible, you can hear the door close from down the hall! Terrible! We didn't pay that much for our stay at Bellagio (about $150/nt), but i still think i got ripped off. Never again! I will either pay more to stay at Wynn or save some money and stay at TI. They've also skimped on the Christmas decorations this year. In the past 10 years we've spent 5 Christmases in Vegas, and you can tell that the decorations in the main showing area aren't as nice as they use to be, i guess they just stopped trying.
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